Welcome to the latest update from CRMBC, the self-insurance community built by and for California restaurant owners.
The Advantages of Being Ready
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Dear Reader,
Restaurant teams face moments when early action can protect employees, preserve critical information, and help control costs. CRMBC is here to help you prepare for those moments and respond with confidence.
That focus on readiness will guide our Annual Member Meeting at Balboa Bay Resort, where you’ll hear what’s ahead for CRMBC and connect with fellow operators and active brokers.
Also, in this issue, please review the claims documentation guide with your managers so they understand what to record and preserve after an injury. You’ll also find resources to strengthen operations and support more proactive claim management.
Thank you for your continued commitment to CRMBC. I look forward to seeing many of you at the Annual Member Meeting.
Warm regards,
Kaya Stanley
CEO and Chairman
CRMBC
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CRMBC 2026: Built for This Moment
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September 24–25, 2026 | Balboa Bay Resort
You’ll hear strategic updates from CRMBC leadership, take part in open discussion, and connect with fellow restaurant operators and active brokers. Keynote speaker Lyn Asio-Booz, Chief, Office of Self-Insurance Plans, will share her perspective on the future role of self-insurance groups and what the hard market could mean for them.
Register for Friday’s program, Thursday’s Welcome Reception, or both.
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Protect the Record from the Start
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When an injury occurs, early documentation can protect critical information and support a stronger claims process.
Review these steps with your managers so they are ready to:
- Document what happened while details are fresh;
- Preserve available video from relevant angles;
- Record witness names and manager notes; and
- Share relevant employment context through the proper claims process.
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New Vendor in the Marketplace
EyeSpy uses mystery shopping, training, operational development, and food safety audits to help restaurant teams spot gaps early. CRMBC members receive a complimentary 30-minute consultation and 15% off training, mystery shops, and compliance courses.
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Have You Seen Our Member Directory?
The secure, members-only directory helps you find and connect with fellow CRMBC restaurant owners across California. Use it to build relationships, exchange practical ideas, and learn what is working across locations and teams.
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Act Early to Control Medical Costs
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Rising medical costs make early coordination and proactive claim handling more important. In this short video, Dr. Fernando Branco, chief medical officer at Midwest Employers Casualty, explains how early intervention and medical bill review can support better decisions. Share it with managers to start the conversation.
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Join the Conversation
Follow CRMBC on LinkedIn and YouTube, and subscribe to the podcast for self-insurance strategies and workers’ compensation insights.
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