Third-Party Administrator

about
about
Meet CRMBC’s Third-Party Administrator

Pacific Claims Management (PCM) delivers comprehensive claims administration services tailored to CRMBC members’ unique needs. It ensures the efficient, cost-effective, and fair handling of workers’ compensation claims. With a focus on strong client relationships and transparent processes, PCM helps members achieve significant savings and improved claim outcomes.

Here’s What Sets Them Apart

Exceptional Claims Management

PCM’s efficient and transparent approach ensures quicker claim resolutions and significant cost savings. Their dedicated adjusters and supervisors work tirelessly to ensure employers and employees are treated fairly and respectfully.

Cost-Effective Solutions

With PCM, our members benefit from substantial savings through their unbundled service model, eliminating hidden fees and ensuring all savings are passed directly to you. PCM specializes in reducing workers' compensation costs, making your operations more cost-effective.

Commitment to Service Excellence

PCM's strong focus on building and maintaining client relationships means you’ll always have open lines of communication and personalized support. Their team keeps you informed and satisfied with every claim outcome.

PCM’s Services

Workers' Compensation Claims Handling and Administration

PCM handles workers' compensation claims swiftly and accurately, reducing the administrative burden on restaurant owners and allowing
Experienced adjusters manage claims with attention to detail and fairness, ensuring fair treatment of employees and satisfactory claim outcomes.
Regular updates and open communication with restaurant owners keep them informed and confident in the claims process.

Medical Provider Network
(MPN) Access

This program connects injured workers with doctors experienced in treating work-related injuries, ensuring employees receive prompt and appropriate care and facilitating quicker recovery.
Access to a network of high-quality medical providers improves the overall healthcare experience for injured workers.
Streamlined access to necessary medical services helps employees return to work sooner, reducing downtime and associated costs.

Educational Resources and Information

Provides workers’ comp posters, pamphlets, and forms, ensuring employees and managers understand their rights and responsibilities, reducing confusion and compliance issues.
Materials designed to meet state regulatory requirements promote compliance and reduce the risk of legal issues or fines.
Easy-to-understand guides and resources simplify the process for employees and managers, ensuring timely and accurate reporting and response.

Online Claim Reporting

The Occlink system allows quick and easy submission of claims online, saving time for busy restaurant managers and ensuring prompt reporting and processing of claims.
Simplifies the injury reporting process for managers, enhancing efficiency and accuracy in claims handling.
This feature enables immediate claim submission and tracking, ensuring timely handling and reducing care and resolution delays.

Want to learn more?
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