CRMBC University: Claims Essentials

Find the Resources You Need to Protect & Grow Your Business

Managing workers’ compensation claims effectively is key to maintaining control, reducing risks, and supporting injured employees. Claims Essentials provides the tools, training, and resources restaurant owners and operators need to handle claims efficiently.

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Claims Essentials Videos

Videos providing expert guidance on managing workers’ compensation claims, improving reporting accuracy, reducing costs, and ensuring better outcomes for injured employees.

Randy Bugg shares essential strategies for effectively managing self-insured workers' comp claims.
Michael Adreani explains how to manage workers' comp and civil claims to avoid litigation.
Sam King reveals proven investigative strategies to effectively detect and prevent workers' comp fraud.
Gene Immendorf discusses practical methods for identifying and addressing workers' comp fraud.
Randy Bugg shares insights for efficient claim management to lower costs and improve outcomes.
Discover why effective Return-to-Work programs reduce costs and support injured employees.
Understand TPA investigations and their critical role in managing claims and minimizing litigation.
Learn what happens next when a TPA denies a workers' comp claim, avoiding costly surprises.

Medcor Injury Triage Program

Concise, informative materials to communicate key CRMBC benefits and self-insurance advantages.

Medcor Injury Triage Pre-Claim Process for Supervisors

This PDF provides a detailed, step-by-step workflow for restaurant supervisors to follow when an injury occurs. It outlines how to assess an injury, call Medcor, follow care recommendations, report the incident to the claims management system, and follow up. This workflow ensures supervisors act swiftly and accurately, minimizing unnecessary ER visits and ensuring proper workers’ compensation documentation.

Download now and share with your supervisors.

Need copies for
your restaurant?

Medcor Injury Triage Pre-Claim Process Poster

This poster summarizes the key steps in the injury triage process, reinforcing the supervisor's role and who to call first. Display it in your breakroom as a quick reference guide for supervisors and staff.

Download now and display in your breakroom.

Need copies for
your restaurant?

Medcor Injury Triage Program Overview

This short video presents the care process for non-life-threatening injuries while reducing claims-related friction. Owners, managers and supervisors should watch the video to gain insights into how the Medcor triage service works, including how to quickly connect with a nurse and receive step-by-step instructions.

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Claims Essentials Blog Posts

Explore expert insights, actionable strategies, and real-world scenarios to help restaurants manage workers’ comp claims effectively and minimize liability.

Getting Back to the Grill: A Recipe for Navigating Employee Returns After Injury

What You Need to Know About California’s Senate Bill 553: A Guide for Restaurant Owners

Navigating Workers’ Compensation in the Restaurant Industry